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Smile Media
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Operations

CRM and Automation

Lead Tracking and Follow-Up Systems

Give every lead a visible status, next step, and follow-up path so fewer inquiries disappear.

Request a call back

Talk through your next growth move.

Share a few details and we will follow up about the cleanest next step for your clinic.

Strategy

A focused service with the full patient journey in mind.

Pipeline, follow-up, chat, and missed-call systems that help clinics respond faster and lose fewer opportunities.

Outcome 01

Clearer visibility into every inquiry

Outcome 02

Faster responses after calls, forms, and chats

Outcome 03

Less manual work for front desk teams

How it works

A practical rollout from audit to improvement.

The exact plan depends on your market, current assets, team capacity, and service priorities. We keep the work staged so each part supports a real patient or operational decision.

01 Find the constraint Review the current website, traffic sources, conversion paths, follow-up gaps, and reporting so the first move is clear.
02 Build the priority assets Create or improve the pages, campaigns, content, workflows, integrations, or dashboards that matter most for this service.
03 Connect the handoff Make sure calls, forms, booking links, chats, and follow-up paths give the team useful context instead of isolated notifications.
04 Measure and refine Use real behavior, lead quality, booked appointments, and source data to improve the system after launch.

Core scope

The foundation we shape around your clinic.

These are the common building blocks we use to turn crm and automation into something useful for patients, front desk teams, providers, and decision makers.

CRM setup for dental clinics

Lead tracking pipelines

Automated follow-ups

Missed call text-back systems

Chatbots and live chat

Connected growth

This can stand alone, but it works best when connected.

Smile Media can start with crm and automation and connect the surrounding pieces as your clinic is ready: search visibility, landing pages, ads, reviews, automation, and reporting.

Traffic

Bring the right visitors into the right service, location, or campaign path.

Conversion

Make the next step clear enough for a patient to call, book, or request help.

Measurement

Track the sources and actions that lead to real consultations and starts.

Service areas

Dental marketing services across Canada.

We support dental clinics, providers, groups, and healthcare-adjacent teams in local markets across every Canadian province.

Ontario Toronto, Mississauga, Ottawa, Brampton, Hamilton, London
Alberta Calgary, Edmonton, Red Deer, Lethbridge, Fort McMurray, Grande Prairie
British Columbia Vancouver, Surrey, Victoria, Burnaby, Richmond, Kelowna
Manitoba Winnipeg, Brandon, Steinbach, Winkler, Thompson, Portage la Prairie
New Brunswick Moncton, Saint John, Fredericton, Dieppe, Miramichi, Edmundston
Newfoundland and Labrador St. John's, Mount Pearl, Paradise, Conception Bay South, Corner Brook, Gander
Nova Scotia Halifax, Dartmouth, Bedford, Sydney, Truro, New Glasgow
Prince Edward Island Charlottetown, Summerside, Kensington, Montague, Alberton, Tignish
Quebec Montreal, Quebec City, Laval, Gatineau, Longueuil, Sherbrooke
Saskatchewan Saskatoon, Regina, Prince Albert, Moose Jaw, Swift Current, Yorkton

Ready for a cleaner growth system?

Build the dental marketing engine your next stage needs.

Start with the website, SEO, ads, reviews, automation, or reporting. We will help you connect the pieces in the right order.